I needed to take my husband's car in for an oil change and wanted to get it done at the same time I had a nearby appointment. I asked for a loaner car so I could get to my other appointment and have the car ready by the time I was done. Todd made it happen so I could drop off the car earlier, pick up the loaner, go to the other appointment and pick up my husband's car. It really helped me get what I needed done concurrently with the oil change. Always great to see Marty, Todd and the rest.